Xoomia Privacy Policy


 Last updated:2:12-2024

XOOMIA Health. ("We" or "Us") values its visitors’ privacy. This privacy policy is effective April 1, 2015; it summarizes what information We might collect from a registered user or other visitor ("You"), and what We will and will not do with it.

Please note that this privacy policy does not govern the collection and use of information by companies that XOOMIA Health. does not control, nor by individuals not employed or managed by XOOMIA Health. If You visit a Web site that We mention or link to, be sure to review its privacy policy before providing the site with information.

All capitalized terms used in this Privacy Policy ("Policy") shall have the meanings ascribed to them in the Terms of Use unless otherwise defined. At XOOMIA Health. Our most important asset is You and our top priority is personal information uploaded and maintained through our website xoomia.com and the maintenance of a secure platform for you to upload and maintain your personal health information. ??We are committed to maintaining the confidentiality, integrity and security of any information you upload and maintain. This Privacy Policy explains how we protect xoomia.com (the "Site") and how we use that information in connection with our products and services offered through the Site (the "Services"). "Personal Information" for the purposes of this Policy means information that identifies you, such as your name, address, phone number, e-mail address, health and medical records, medical plans or goals, health-related information of any sort, credit card, and any other personally identifiable information. ?We stress our privacy and security standards to guard against identity theft or piracy of your Personal Information and your Personal Health Record (collectively, "Your Health Materials"). We regularly re-evaluate this Policy and adapt it as necessary to deal with new challenges and we are proud to be HIPAA HITECH compliant.

Your Privacy And Your Health Materials Are Not for Sale.
Simply put, we do not and will not sell or lease your Personal Information or Your Health Materials to anyone, for any reason, at any time. We use your Personal Information or any information provided to us only as follows: (1) to analyze Site usage and improve the Services; (2) to deliver to you any administrative notices, alerts and communications relevant to your use of the Services; (3) to fulfill your requests for certain products and services; (4) for troubleshooting problems, detecting and protecting against error, fraud or other criminal activity; (5) to third party contractors that provide services to Us and are bound by this Policy; (6) to enforce our Terms of Use; and (7) as otherwise set forth in this Policy. However, we never do and never will provide your personally identifiable or personal health information to anyone for any reason without your express written consent.

We Limit the Collection and Use of Personal Information
Certain areas of the Site are available to you without registration or the need to provide us with any Personal Information. However, other features of the Site or the Services may require registration that involves You providing Us with your e-mail address, a password, zip code and a username (collectively, "Registration Information"). Other portions may require You to provide credit card information in order for You to participate in or have access to the information or full functionality contained on the Site and the Services thereon. In order to benefit from the full functionality of the Services, You must provide additional information of and pertaining to Your Health Materials which would allow You and any person you designate as a Caretaker to best track your own personal health and wellness (hereinafter, "Account Information"). ?From time to time, We may request other personal information to provide You with other benefits of the Services. In all such instances, You will be given the opportunity to provide or decline to provide that information, and it will be used only for the stated purpose. We may make anonymous or aggregate limited personal information, including only your age, zip code and ethnicity, available and We will disclose such data only in a non-personally identifiable manner to: (1) Advertisers and other third parties for their marketing and promotional purposes, such as the number of users who clicked on a particular XOOMIA Health offer; (2) Organizations approved by Us that conduct research into general use of the Site; and (3) Users of the Services for purposes of comparison of their activity on or their use of the Site as compared to the other users of the Site or the Services. However, at no point will We ever aggregate your personally identifiable information regarding your health, personal health goals, medical records or contact information and make those items available for sale. ?Such information that we do aggregate DOES NOT identify you individually. Access to your Registration Information, Account Information, Your Health Materials and any other Personal Information is strictly prohibited and only You may determine who has the authority to see it and what portions of it that they can see. All employees and contractors have been selected in accordance with our security policies and practices and are bound by strict confidentiality obligations. They may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. We may also use third party vendors or service providers to help us provide the Services to You, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of the Services. Our contracts with these third parties outline the appropriate use and handling of your information for purposes unrelated to the product or service they are providing. We require third parties to maintain the strict confidentiality of the information that We provide them.

Use of and Changes to Your Information
If your Registration Information changes during your use of the Site or Services or Subscription of the Site or Services, You may update it any time via the Site. It is solely your responsibility to update your Personal Information and Your Health Materials while You use this Site and the Services thereon. We do not review your Personal Information or Your Health Materials for accuracy only You can see it and control it. Further, only You can permit additional Caretakers to view you information and You determine what information they can see.

Online Session Information and Use Is Only Used to Improve Your Experience
When You visit the Site, We may collect technical and navigational information, such as computer browser type, pages visited, and average time spent on our Site. This information may be used, for example, to alert You to software compatibility issues or it may be analyzed to improve our web design and functionality. ?Web beacons are images embedded in a web page or e-mail for the purpose of analyzing or measuring site usage and activity. We, or a third party service provider acting on our behalf, may use web beacons to help Us analyze Site usage and improve the Services. They will not be used to scrape or analyze your Personal Information or Your Health Materials. ?We may use third party service providers to help Us analyze certain online activities. For example, these service providers may help Us measure the performance of our online advertising campaigns or may help Us monitor visitor activity on the Site. We do not share any Personal Information or Your Health Materials of our customers with these third party service providers, and these third party service providers do not collect such information on our behalf. Our third party service providers are required to fully comply with this Policy and may face civil or criminal penalties for their failure to do so.

Third Parties Offering Other Products or Services Will Not Be Given Your Personal Information or Your Health Materials without Your Express Permission
There are a number of separate products and services offered by third parties advertised by Us on the Site and through the Services that may be complementary to your use of the Site. If You choose to use these separate products or services, disclose information to those providers, or grant them permission to collect information about You, then their use of your information is governed by their privacy policies. You should evaluate the practices of external providers before deciding to use their products or services. We are in no way responsible for their privacy practices or their use of information that You provide to them. If You click on a link to a third party site, We encourage you to review the privacy policy of that site immediately. We may present links in formats that enable Us to keep track of whether these links have been followed and whether any action has been taken on a third party website. We use this to improve the quality of our offers and customized content on the Site.

Disclosure of Your Information to Protect Our Rights or If Required by Law
Notwithstanding the foregoing, We reserve the right (and You authorize Us) to share or disclose limited Personal Information when We determine, in our sole and reasonable discretion, that the disclosure of such information is necessary or appropriate: (1) To enforce our rights against you or in connection with a breach by You of this Policy or the Terms of Use; (2) To prevent prohibited or illegal activities; or (3) When required by any applicable law, rule, regulation, subpoena or other legal processes. Even in these limited instances, We will not supply anyone with Your Health Materials, and will only provide information that We are legally able or required to supply.

Your Data May Be Transferred upon Change of Control but Only in Accordance with This Policy
Personal Information may be transferred to a third party as a result of a sale, merger, acquisition, reorganization, or other change of control. If We sell, merge or transfer any part of our business, part of the sale may include your Personal Information. If so, you will be asked if you would like to stop receiving promotional information following any change of control.

You Can Transport or Delete Your Data
Your data, Personal Information and Your Health Materials are yours. You may remove it any time. When You request Us to delete your account for the Services, your data will be permanently expunged from our primary production servers and further access to your account will not be possible. We will also promptly disconnect any connection We had established to your Account Information and delete all account credentials. However, portions of your data, consisting of anonymous aggregated data derived from your Account Information, may remain on our production server indefinitely. Your data may also remain on backup server or media. We keep these backups to ensure our continued ability to provide the Services to You in the event of malfunction or damage to our primary production servers. We also reserve the right to use any aggregated or anonymous data derived from incorporating your Personal Information or Registration Information.

E-mail Communications from Us
We allow users to voluntarily subscribe to e-mail newsletters and from time to time may transmit e-mails promoting Us or third party goods and services. Subscribers have the ability to opt out of receiving our promotional e-mails and to terminate their newsletter subscriptions by following the instructions in the e-mails. Opting out in this manner will not end transmission of Service-related e-mails, such as e-mail alerts.

Blogs and Other Forums on the Site
If You use a bulletin board, blog or chat room on our Site, You should be aware that any information You submit there can be read, collected or used by other users and could be used to send You unsolicited messages. We are not responsible for the information You choose to submit in these forums. These forums may be hosted by Us or one of our third party service providers on our behalf. To maintain the confidentiality of your credit card and personal health information, at no time should You provide your credit card information in a blog, forum or chat room. We will never ask for your credit card information in such a venue and anyone requesting such information in such venue should be immediately reported to security@xoomia.com.

Surveys, Contests and Giveaways
From time to time, We may offer you the opportunity to participate in surveys, contests or giveaways and other promotions. Any information submitted in connection with such activities will be treated in accordance with this Policy, except as specifically set forth in the rules for those surveys, contests, giveaways or other promotions. From time to time, We may also ask you to participate in surveys that help Us to improve the Site or the Services. Any information provided to Us in connection with any survey will be used only in relation to that survey and elsewhere as set forth in this Policy and by providing it to Us, You consent to its use for the limited purpose described.

Your Data, Personal Information and Your Health Materials Are Secure
We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect your date, Personal Information, Your Health Materials and personal accounts and systems from unauthorized access. When you register for the Services, We require a password from You for your privacy and security. We transmit information such as your Registration Information or account credentials securely. Our servers are maintained in a secure facility. Access requires multiple levels of authentication. The system is monitored 24 hours a day, seven days a week. We enforce physical access controls to our buildings. No employee or contractor may put any sensitive content on any insecure machine (i.e. nothing can be taken from the database and placed on an unsecure laptop) and no employee or contractor can see your personally identifiable information except your Registration Information. Secure Sockets Layer ("SSL") is a protocol designed to enable applications to transmit information back and forth securely. An SSL certificate is a means by which web servers prove their identity to web browsers, allowing a secure site to communicate privately with the web browser via the HTTPS protocol. An SSL certificate is digitally "signed" by a certificate authority, such as GoDaddy or Thawte that web browsers already trust. This allows your web browser to verify the identity of a secure site like ours before sending your Personal Information, such as credit card numbers. We utilize this technology to help You protect your Personal Information. However, it is important for You to understand that these precautions apply only to our Site and systems. We exercise no control over how your information is stored, maintained or displayed by third parties or on third party sites.

Our Site Ensures Secure Communications with Encryption
From the time that You submit your username and password, these communications between your computer and the Site are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery. You Are Responsible for Maintaining the Confidentiality of Your Username and Password. We maintain strict rules to help prevent others from guessing your password. We also recommend that You change your password periodically. You password must be 6 characters in length. You are responsible for maintaining the security of your Login ID and Password. You may not provide these credentials to any third party except those individuals you identify to Us as Caretakers. If You believe that they have been stolen or been made known to others You must contact us immediately at security@xoomia.com, but in any event You should change your password immediately via the Site. We are not responsible if someone else accesses your account through Registration Information they have obtained from you or through a violation of this Policy or the XOOMIA Health Terms of Use. If You have a security related concern, please contact us at security@xoomia.com. We will work closely with You to ensure a rapid and personal response to your concern, as security of your information is our top priority.

We Post Updates on Our Website Whenever There Is a Change to Our Privacy Policy
We update this Policy periodically. The date last revised appears at the top of the Policy. Changes are effective immediately upon posting.


“Xoomia Health”, “we”, or “us”) operates sass that uses SMS (the “Program”) subject to these Mobile Messaging Terms and Conditions (these “Mobile Messaging Terms”). The Program and our collection and use of your personal information is also subject to our Privacy Policy https://xoomia.com/privacy-policy.

By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy Text Messaging Agreement.

1. Program Description: We may send promotional and transactional mobile messages in various formats through the Program. Promotional messages advertise and promote our products and services and may include [sales, support, notifications, promotions, specials, other marketing offers, and abandoned checkout reminders]. 

Transactional messages relate to an existing or ongoing transaction and may include [order notifications and updates, appointment reminders, and other transaction-related information]. Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency will vary  You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes, except in connection with marketing purposes. 

Unless you opt into a value added messaging options, we do not charge for mobile messages sent through the Program but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for short message service and multimedia message alerts.

2. User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user.

 If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at [insert email or other contact method]. Your participation in the Program does not require that you make any purchase from us and your participation in the Program is completely voluntary.

3. User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to opt-out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to the mobile number the message is sent from. 

You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. If you want to join the Program again, just sign up as you did the first time, and we will start sending messages to you again. For support, reply HELP to any mobile message from us. Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms.

We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.

4. Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. 

You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.

5. Modifications: We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.

Contact Us If You Have Any Questions or Concerns
If you have any comments, questions, concerns or feedback regarding this Policy or any other privacy or security concern, send an e-mail at support@xoomia.com or mail us at:
XOOMIA Health.
Attention : support@xoomia.com